Task, meet master

How do we do it?

Here at ELZWARE, we offer a broad range of services, summarised in the sections below. A basic project will often involve information management and a conversational system build. However, to get the very most from your investment, it's well worth creating a brand-building avatar through character definition and construction, and once your chatbot goes live, learning how your business can improve through knowledge development.

Our services at a glance:

Information management

Managing data can be complicated online. We can help you review the information your site provides, identifying gaps and areas in need of improvement. This clarifies what level of Conversational System is appropriate for your business, while laying solid strategic foundations to build on.

Character definition and bespoke construction

Some systems are best kept simple while some demand an avatar with a personality all its own. Whether your organisation needs to focus on accessibility, brand building, entertaining as you inform or something else entirely, our team can develop a system as individual as you are.

Conversational system building

The nuts and bolts of our business - we take your site and its interrelated information and turn it into a conversational structure that delivers accurate answers to visitors' questions 90% of the time. You can rest assured that our build process, data elicitation, beefing, testing, bedding in and optimisation is robust and full cycle proven. And best of all, we'll get your system up and running in as little as four weeks.

Knowledge development

ELZWARE systems offer the unique opportunity to see exactly how customers approach your product or service - invaluable information when it comes to sales, marketing and development. We give companies like yours a unique insight into the thoughts and feelings of customers and prospects - not just the clicks they left behind. It's a glimpse into the psyche of people visiting your site, vital data that can really help your company - and conversational system - evolve to exceed expectations.

Clearly what we do is very complex and whitepapers would be good to really enable you, the potential owner of a system, to understand what and how we do what we do. But our competitors are a bit behind the curve here, so perhaps you'll understand why we don't want to explain too much up-front. So call us or drop in to see us and we'll open up the box completely... [contact]