should you work with Elzware?
Let's get a few questions on the table, set the scene, clear
the decks. First set, yes or no to these please.
Would you like to deliver human-like levels of Conversational AI?
Are you interested in having control of your Conversational A.I.
destiny?
Is privacy and GDPR important for you in your project life cycle?
~#~
Did you answer YES to all of these? If so, please
continue, if not, thanks for visiting.
~#~
Second set, you are being triaged, we are all busy and Elzware
hates to waste people's time or have it's time wasted. Please answer
yes or no to these also.
Is automation in your market a challenge, thread or opportunity?
Do you see simple and complex conversations needing different
technology?
Are you over the "robots will kill us all" hysterical media outputs?
~#~
Did you answer a mix of YES, NO or ERM
to these? If so, please continue as you are the kind of person that
Elzware can help. If not, thanks for visiting there's around 1,500
companies out there right now that reckon they can build ChatBots, they'll
probably be more useful to you.
~#~
Exciting, now we get to the bit that unpacks some of the main issues to
handle.
Confusion - questions from within the A.I. bubble
Can you see how to improve your customer experience/service with A.I.?
Are you worried about jobs being automated and the potential for a
backlash?
Are you tired of A.I. people ignoring you or actively trying to confuse
you?
~#~
Clarity - through interrogation
Thinking that your initial foray has been interesting, but need clarity
now?
Do you feel like your in the middle of an academic seminar?
Are you still wondering what inputs and outputs do you actually need?
~#~
Black Box - statistical methods
Is your Big Data messy, or do you lack any to start with?
Are you finding changes in conversation means changes to every intent?
Is the idea that you can't be100% certain of system responses giving
you stress?
~#~
Glass Box - logical methods
Do you want to be able to have transparent 100% accurate response?
Would you like scalpel like controls, not spade like?
Is a clear and understandable update method going to be helpful to you?
~#~
Privacy - essential underpinning
Would you like your A.I. to be responsible in act and deed?
Concerned about dubious ethics at Microsoft, Amazon, Facebook and
Google?
Would you like to negotiate with an actual AI?
~#~
Hybrid A.I. - best of warring parties
Struggling to understand the level of Conversational AI you require?
Do you want a human, a Conversational A.I. or a mix of both?
Do you know your intent model from your decision tree?
~#~
Implementation - setting delivery bars
Would you like a working proof-of-concept in circa eight weeks?
Need your audit/governance team to sign off facts, not statistics?
Are you concerned that project delivery timelines will slip and slide
away?
~#~
Consultancy - assisting understandings
Are you ready to release your humans to higher function, but need
signage?
Would you be less stressed knowing you had 20 years of experience to
call on?
Would you like ongoing insight about the evolving marketplace?
~#~
END OF QUESTIONS
All of that has been about making you think. If you think cool, get in
contact.
If you think interesting, thanks, glad it helped.
If you think wot (?) now, you should go and talk to someone else.
Sorry we couldn't help you.
