Accessibility statement

Using this site

You should be able to:

• Change text size, contrast and spacing with the Reading settings button at the top of every page.
• Zoom up to 400% without text spilling off the screen or needing to scroll sideways.
• Use the whole site with a keyboard alone. Tab moves between controls, Enter or Space activates them, and the skip link jumps straight to the content.
• Use a screen reader. Pages have proper headings, landmarks and labels, and the triage announces each new question.
• Stop all movement with the Pause animation button or the Movement option in Reading settings. If your device asks for reduced motion, movement is off from the start.
• Read everything on a phone, a tablet or a desktop, in portrait or landscape.

Open reading settings

AbilityNet’s My Computer My Way explains how to make your own device easier to use, whatever site you’re on.

How accessible this site is

We design and build this site to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA.

Known limitations

We know about these, and we’re telling you rather than hoping you won’t notice:

• The words “Conversational Systems” in the Elzware logo are light green on white, which is below the usual contrast level. Logos are exempt under WCAG, and the logo always has a text alternative, but we’d rather say so. The same words appear elsewhere in text that meets the standard.
• We haven’t yet tested the site with screen readers. We built it to work with them, and will add anything we find here, with a date for fixing it.

Design choices we made on purpose

Typefaces. Body text uses Atkinson Hyperlegible Next, designed by the Braille Institute so similar letters such as I, l and 1 are hard to confuse. Headings use Lexend, designed to support reading fluency. Both are open licence, and we host them ourselves.

Colour. Our brand uses slate for what a system is told and allowed to do, and green for what it generates. Green is never used for small text on white. Wherever the two are used to mean something, they’re also told apart by shape, line style or a label, because slate and green can look alike to some people.

Contrast. Body text is more than 8:1 against the page background. Secondary text is at least 5:1. The higher contrast setting darkens both further.

Structure. Every page has one main heading, a logical heading order, labelled landmarks and a skip link. Questions open and close using your browser’s own controls, so assistive technology handles them properly.

Feedback and contact

If something on this site doesn’t work for you, or you need any information in a different format, tell us. We’d rather hear about it than have you leave.

This statement is owned by Phil D Hall, Elzware’s director, who reads every message about accessibility.

How we tested this site

This site was last tested on 13 November 2026, in house.

Testing covered:

• Automated checks with axe-core against WCAG 2.2 A and AA, in standard and higher contrast
• Keyboard‑only use of every page and control
• Reflow at 320 pixels wide, equivalent to 400% zoom, with no sideways scrolling
• Reduced‑motion settings and the Movement controls

Still to do: screen readers (NVDA with Firefox, and VoiceOver with Safari on iOS and macOS), and colour‑vision simulation for the slate and green rule.